App Support
Trouble with the app, your account, or a subscription? Email us with a short description of the issue and the device you're using.
hello@mysoftly.ai →General & Press
Partnership ideas, press inquiries, or feedback about My Softly? We read everything and aim to reply quickly.
hello@mysoftly.ai →Response time
We aim to respond to all support requests within 1–2 business days. To help us help you faster, please include your device model, iOS version, and a description of what happened.
To delete your account and associated data, you can do so directly in the app under Settings → Delete Account, or email us at hello@mysoftly.ai and we'll take care of it.
Company Details
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Baltar LLC
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States
1309 Coffeen Avenue STE 1200
Sheridan, Wyoming 82801
United States
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