- How memory works: what your companion remembers, for how long, and how to change or forget it.
- How check-ins work: when it messages you first, how often, setting a time, and quiet hours.
- Plans and pricing: what's free, what the subscription includes, and credits.
- Your data and privacy: who processes your messages, clearing a chat, and deleting your account.
Still have a question? See the FAQ or email hello@mysoftly.ai.
Last updated October 11, 2026.